FAQ — Online emotional support and psychological help

Online emotional support is a way to talk about what you’re feeling (anxiety, sadness, loneliness, stress, insomnia, self-esteem) in a digital space. For many people, it’s a helpful first step: it allows you to vent, organize your thoughts and feel less alone — discreetly and at your own pace.

Yes. You can write in any language and the assistant will reply in the same language you use. You can also switch languages during the conversation — it will adapt automatically.

Many people use these terms to describe the need for emotional support and guidance. Emotional Support can be a helpful complement as an emotional support chat, but it does not replace therapy, a psychologist, a psychiatrist, or clinical care. If your symptoms are intense, persistent or disabling, professional support is the safest choice.

If you feel anxious right now, try these 3 simple steps:

• Slow breathing: inhale for 4 seconds, exhale for 6–8 seconds, for 1–2 minutes.
• Grounding (5-4-3-2-1): name 5 things you see, 4 you feel, 3 you hear, 2 you smell, 1 you taste.
• Anchor sentence: “This is anxiety. It will pass. I am safe.”

Talking on an anonymous emotional support chat can also help reduce the feeling of urgency.

Insomnia often gets worse when we try to “force” sleep. Helpful ideas:

• lower lights and avoid screens 30–60 minutes before bed;
• write down worries + the next small step you can take;
• if you’re awake for ~20 minutes, get up and do something calm (no phone), then return when you feel sleepy.

If insomnia is linked to anxiety, a short chat can help “clear” your mind before bed.

Common signs include constant fatigue, irritability, feeling overwhelmed, lack of motivation, poor focus and emotional numbness. Burnout often starts as long-term stress without real recovery. Small steps (sleep, breaks, boundaries) matter — and asking for help is a strength.

There is a free version with a daily message limit and a Premium option for unlimited use and extra features. The goal is to keep support accessible, anonymous and simple.

Yes. It’s designed to be a discreet, judgment-free space. You don’t need an account to start chatting.

No. This is an emotional support tool and a space to reflect — it does not replace therapy, diagnosis or clinical follow-up. If you’re in crisis or at risk, seek emergency services or professional help in your country.

You can start with simple sentences like: “I feel anxious”, “I can’t sleep”, “I feel burned out”, “I feel lonely” or “My self-esteem is low”. The more specific you are, the better the support.